FAQ

Can I download a preview footage ?

Yes, you can download the sequence for free, with watermark, in Full HD with the frame rate of 30 fps, so you can be assured that the footage suits your movie perfectly before buying it.

You just have to click on the link in the bottom of the footage description. 


Why are footage prices so different?

We are fixing prices in agreement with submitters. The main judgement criteria are the beauty and the rarity of the footage. After come the technique, the time needed to realise it and his length . We are, of course, aware of the prices offered by other platforms and always try to be competitive. We think our prices are fair for our clients and submitters as well.


I want to buy a footage but I'm not happy with the editing.

If despite the attention that we pay to the clip editing you don't like it just let us know and we will try to find a solution.


I want to buy several footages, can I have a discount?

If you buy at least three footages it’s possible but as we have many directors, we can’t have fixed rules. Just send message to us with the footages names you want and we will provide you a discount code if it’s possible.


How do I buy footage through SPIDOP?

Once your footage selected you just have to add it into your shopping cart and fill out the form. You can make your payment using most of the credit cards or your PayPal account. You will be directed to the secure PayPal payment service. Once payment is confirmed, you will be redirected to SPIDOP.

After payment, you will receive a download link for your footage via Email and your invoice. You can download your sequence from your account.

We do not store any credit card details.


Do I need a PayPal account in order to pay with credit card?

Yes but it's very easy. When you are directed to the secure PayPal payment service choose "Pay with Credit or Debit Card" or "Create an Account". Then you just have to fill your payment information and give your email address, your date of birth and choose a password in order to create a PayPal account. That's it! 


Our company does not allow credit card payment.

In that case you can pay via bank transfer, just contact us for more details.


Do I get an invoice?

Yes, you will receive it by email after payment.


What settings are you using to export your footages?

The encoding presets are carefully chosen in order to provides you the best quality, all footages are export from JPG files.

-  H264 Full HD files are 1920 x1080 pixels, 30 fps, H264 high profile, 2 pass encoding, bitrate 30 Mbit/s 

-  H264 4k UHD files are 3840x2160 pixels, 30 fps, H264 high profile, 2 pass encoding, bitrate 200 Mbit/s

- ProRes Full HD files are 1920x1080 pixels, 29.97 or 30  fps, Apple ProRes 422 LT 

- ProRes 4k UHD files are 3840x2160 pixels, 29.97 or 30 fps, Apple ProRes 422 LT

- Full Resolution files are usually around 6k which allow you to zoom in or crop your footage (the precise size is specified in the description), 29.97 fps, Apple ProRes 422. If you need a specific encoding just let us know in the comments before payment. If you choose full resolution, you will immediately download a ProRes 4k footage and we will provide you the HQ file within 1 week, usually in 1 or 2 days.


I need a format or frame rate that you don’t offer.

Just contact us by email, we are always happy to help. We will provide you a clip generated with JPEG files in order to give you the best quality.


I can’t read my footage, what can I do?

We are using recent codecs in order to offer you the best quality, if you can’t read your footage try to update your editing software.

You can also use a video converter to convert the clip to a codec or format you can use.

Feel free to contact us, if despite this, you still can’t read your clip and we will find a solution.


What are the rules of use?

We are selling royalty-free time lapse footage, which can be used worldwide and as many times as you want for one project, specified during purchase, with no limit of time and in all media.

The license for TV or cinema is only given with ProRes files.

If you need the same footage for a different project, you have to purchase it again.

Licensed Content may not be resold, sublicensed, assigned, transferred or otherwise made available to third parties except as incorporated into works for distribution.


I can’t find the clip I’m looking for.

We can create it for you using our team of directors around the world. Please feel free to contact us in order to find a solution at the best price.